1.Get sample for testing market?
A: Yes. Sample order is available for quality check and market test.
2. Delivery time for sample orders?
A: It susally takes about 15 days for sample, 25-40days for mass productions order baesd on specifications for your oeder and quantity.
3. What's your payment terms?
A:T/T, L/C at sight, Western Union, Paypal, Trade Assurance .
4. What's your warranty terms?
A: We offer different warranty time for different components, please contant us for details.
5. Do you have the products in stock?
A: No, all e-bikes will be newly produced according to your order including samples.
6. Can I mix different models in one container?
A: YES. different models can be mixed up in one fully container.
7. How does your factory do regarding the quality control?
A: Quality is priority. We always attact great importance to quality control from the very beginning to the end of production. Every product will be fully assembed and carefully tested before packing and shipping.
8. Will you deliver the right products as I ordered? How can I trust you?
Q: Yes, we will. The core of our company cultrue is honesty and loyalty. Assessment report will could be sent yo you by email. Also,we are alibaba's gold supplier. If you check with alibaba, you will see that we have never got any complaint from our customers.